1. Introduction

This Privacy Policy explains how our platform collects, uses, shares, and protects personal information from sellers and customers. By registering or browsing, you consent to the practices described.

2. Data Collection

We collect information when users register, list products, make purchases, or contact support.

• Seller Data: Name, business details, bank account, product info
• Customer Data: Name, contact, shipping address, payment info
• Device Data: IP address, browser, device type

3. Use of Information

We use collected data for:

• Order processing and delivery
• Seller payments and inventory management
• Platform improvements and user experience enhancement
• Legal compliance and fraud prevention

4. Data Sharing

We may share data with:

• Payment gateways for transaction processing
• Courier services for shipping
• Regulatory authorities if legally required
• Analytics providers for performance tracking

5. Cookies & Tracking

Our platform uses cookies to enhance browsing, manage sessions, and analyze traffic. Users can manage cookie preferences in their browsers.

6. Security

We implement industry-standard encryption and security protocols to protect user data. While we strive for absolute security, no method is 100% foolproof.

7. User Rights

Users have the right to access, update, or delete their personal information. Requests can be submitted via our support page or email.

8. Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect data from children.

9. Changes to Privacy Policy

This Privacy Policy may be updated. Significant changes will be communicated via email or site notifications.

10. Contact Information

For privacy-related inquiries, reach us at privacy@citipro.in.